COMPTIA A+ CERTIFICATION

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.​

  • The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
  • Trusted by employers around the world to identify the go-to person in end point management & technical support roles
  • Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace

The new CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

  • Demonstrate baseline security skills for IT support professionals
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods and apply data storage and management best practices

Online Learning with CompTIA CertMaster

Whether you are just starting to prepare and need comprehensive training with CertMaster Learn, need a final review with CertMaster Practice, or need to review your certification upon expiration with CertMaster CE, CertMaster’s online training tools have you covered.

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CertMaster Learn

Comprehensive Self-Paced Learning

CompTIA CertMaster Learn is comprehensive eLearning that prepares learners for their CompTIA Certification exam and for a career in IT. 
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CertMaster Labs

Learn By Doing

CertMaster Labs give you the ability to apply knowledge learned from the course material and solve problems for a wide range of technologies in a safe environment using just your browser.     
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​CertMaster Practice

Reinforce Knowledge

CertMaster Practice is an online knowledge assessment and certification training companion tool.
Cert Master CE

CertMaster CE

Certification Renewal

CompTIA CertMaster CE is a self-paced online course that provides an efficient way to renew a CompTIA certification automatically.

CompTIA A+: The Latest Core Technologies

The CompTIA A+ certification you earned is pretty different from the new CompTIA A+ Core Series. Whether you were certified in 1993, in 2010 or even more recently with the 900 series, there is a lot of new content in A+. Want to see what has changed? ​Choose your certification year in here.

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VS. 2019 (Core Series)
  • Laptop, tablets, and cell phones
    2016-2018 (the 900 series)
    vs. 2019 (Core Series)

    The 900 series focused on supporting users’ access to the applications and data needed to complete a task from any given device

    • Apple Mac is back and Linux is added for the first time
    • IoT introduced with expansion outside of general computing devices
    • Security considerations expand into all domains of the two exams
    • Coverage includes:
      • Desktop PCs, laptops, smartphones, tablets, wearables, e-readers, GPS
      • Windows Vista, 7, 8, 8.1, Android, iOS, Linux, Mac OS X
      • Mobile device ports and connection types (e.g, NFC, MicroUSB, miniUSB)
      • PC hardware tools and components, BIOS/UEFI tools, motherboard form factors (ITX, mini-ITX), expansion cards (network, USB, Firewire, Thunderbolt, video capture)
      • Cloud printing, remote printing
      • Mobile device accessories, e.g., headsets, speakers, docking stations, credit card readers
      • Expanding threats including ransomware, zombie/botnets, spear phishing
      • Multifactor authentication, access control lists (ACLs),
      • Powershell, RDP, iCloud, Linux CLI, SaaS applications, and Outlook.com and Google email
      • Mobile device connections (NFC, Lightning, Bluetooth, Hotspot/tethering, IR)
      • WiFi networking and encryption types (WEP, WPA, WPA2, TKIP, AES)
      • Router configuration (Basic QoS, UPnP, Firmware, NAT/DNAT)
      • RAID arrays

    The Core Series focuses on enabling end users and devices to securely access the data needed to complete a task.

    • IoT is expanded with both device hardware and device connectivity addressed
    • Scripting is introduced as an important technical support tool
    • Cloud and virtualization get a dedicated domain
    • Coverage includes:
      • Laptops, desktop PCs, smartphones, tablets, wearables, e-readers, GPS
      • Windows 10, 7, 8, 8.1, Android, iOS, Linux, Mac OS X, Chrome OS
      • Mobile device network connectivity, application support and device synchronization
      • Networking hardware devices (Routers, switches, access points, cloud-based network controller, PoE, etc.)
      • Networked hosts, server role, Internet appliances, legacy systems
      • PC hardware tools and components, BIOS/UEFI settings, solid state drives (M2, NVME, SATA 2.5), RAID 10, hot swappable storage configurations
      • Custom PC configurations including virtualization workstations and NAS devices
      • Sharing multifunction devices and printers via OS settings, wired and wireless connections, 3D printing
      • Logical security concepts, Active Directory security settings, software tokens, MDM policies, MAC address filtering, certificates, VPN, DLP, email filtering
      • Security protocols and encryption (WEP, WPA, WPA2, TKIP, AES), authentication methods (single-factor, multifactor, RADIUS, TACACS), security threat identification and prevention
      • Privacy concerns and policies (PII, PCI, GDPR, PHI)
    People around a table with laptops, tablets, and cell phones focused on new technology
  • Laptop, tablet, and cell phone with cloud images
    2013-2015 (the 800 series)
    vs. 2019 (Core Series)

    The 800 series split its focus evenly between supporting end users across devices and building custom PCs.

    • Smartphone support and basic cloud concepts appear for the first time
    • Privacy and licensing concepts are introduced
    • A dedicated domain for mobile devices is added and with it, OS administration and device connectivity take center stage
    • Coverage includes:
      • Desktop PCs, laptops and smartphone devices running Windows XP, Vista, 7, Android, iOS
      • OS command line admin tools and utilities (MSCONFIG, REGEDIT, CMS, DXDIAG, TASKKILL, BOOTREC, SHUTDOWN, TASKLIST, etc), user account control, Windows firewall, upgrade paths
      • Motherboard expansion slots, miniPCI, CNR, AGP2x-8x
      • Combo read-write storage drives (DVD-RW, BD-R, BD-RE), solid state storage (SD, Micro-SD, Mini-SD, xD, SSD), RAID 10
      • Output connectors and devices, DVI-A, DisplayPort, MiniHDMI, BNC, RCA, LCD, LED, Plasma, Projector, OLED
      • Gamepads/Joysticks, Digitizer, Motion Sensor, Smart TV/ Set-Top Box
      • Virtual printing (i.e., print-to-file)
      • Client-side virtualization
      • Common TCP/UDP ports and purpose, IPv4 and IPv6,
      • QoS, WiMAX, LAN/WAN/MAN/PAN, Wifi A/B/G/N/AC, Line of Sight (LoS)
      • Physical and logical security
      • Mobile device network connectivity and email configuration (Exchange and Gmail)

    The Core Series focuses on enabling end users and devices to securely access the data needed to complete a task.

    • IoT is expanded with both device hardware and device connectivity addressed
    • Scripting is introduced as an important technical support tool
    • Cloud and virtualization get a dedicated domain
    • Coverage includes:
      • Laptops, desktop PCs, smartphones, tablets, wearables, e-readers, GPS
      • Windows ​10, 7, 8, 8.1, Android, iOS, Linux, Mac OS X, Chrome OS
      • Mobile device network connectivity, application support and device synchronization
      • Networking hardware devices (Routers, switches, access points, cloud-based network controller, PoE, etc.)
      • Networked hosts, server role, Internet appliances, legacy systems
      • PC hardware tools and components, BIOS/UEFI settings, solid state drives (M2, NVME, SATA 2.5), RAID 10, hot swappable storage configurations
      • Custom PC configurations including virtualization workstations and NAS devices
      • Sharing multifunction devices and printers via OS settings, wired and wireless connections, 3D printing
      • Logical security concepts, Active Directory security settings, software tokens, MDM policies, MAC address filtering, certificates, VPN, DLP, email filtering
      • Security protocols and encryption (WEP, WPA, WPA2, TKIP, AES), authentication methods (single-factor, multifactor, RADIUS, TACACS), security threat identification and prevention
      • Privacy concerns and policies (PII, PCI, GDPR, PHI)
    People around a table with laptops, tablets, and cell phones focused on new technology
  • Laptop with a security lock on the screen
    2010-2012 (the 700 series)
    vs. 2019 (Core Series)

    The 700 series focused on building, supporting and troubleshooting PC hardware and software.

    • As cybersecurity threats explode so does the certification’s emphasis on security
    • Networking and client connectivity emerge on equal footing as PC hardware components
    • Coverage includes:
      • Desktop and laptop PCs running Windows 2000, XP, Vista, 7 (32-bit and 64-bit versions)
      • Multi-core CPUs, removable storage, RAID (0,1,5), USB 3.0, Blu-ray, solid state storage
      • LCDs and projectors, web cameras, touch screens, touch pads, track points, stylus
      • Scanners, laser printers, networked versus local printers
      • Disk Manager, Event Viewer, Device Manager, RDP
      • Networking ports and protocols, TCP/IP, HTTP, FTP, POP, SMTP, TELNET, HTTPS, IMAP, NAT
      • Wireless networking, 802.11, WEP, WPA, SSID, MAC filtering, DHCP
      • Authentication technologies, encryption, Bitlocker, social engineering

    The Core Series focuses on enabling end users and devices to securely access the data needed to complete a task.

    • IoT is expanded with both device hardware and device connectivity addressed
    • Scripting is introduced as an important technical support tool
    • Cloud and virtualization get a dedicated domain
    • Coverage includes:
      • Laptops, desktop PCs, smartphones, tablets, wearables, e-readers, GPS
      • Windows ​10, 7, 8, 8.1, Android, iOS, Linux, Mac OS X, Chrome OS
      • Mobile device network connectivity, application support and device synchronization
      • Networking hardware devices (Routers, switches, access points, cloud-based network controller, PoE, etc.)
      • Networked hosts, server role, Internet appliances, legacy systems
      • PC hardware tools and components, BIOS/UEFI settings, solid state drives (M2, NVME, SATA 2.5), RAID 10, hot swappable storage configurations
      • Custom PC configurations including virtualization workstations and NAS devices
      • Sharing multifunction devices and printers via OS settings, wired and wireless connections, 3D printing
      • Logical security concepts, Active Directory security settings, software tokens, MDM policies, MAC address filtering, certificates, VPN, DLP, email filtering
      • Security protocols and encryption (WEP, WPA, WPA2, TKIP, AES), authentication methods (single-factor, multifactor, RADIUS, TACACS), security threat identification and prevention
      • Privacy concerns and policies (PII, PCI, GDPR, PHI)
    People around a table with laptops, tablets, and cell phones focused on new technology
  • Laptop from between 2006 and 2009
    2006-2009 (the 600 series)
    vs. 2019 (Core Series)

    The 600 series spread its focus across 3 different exam options -- remote support for end users, enterprise technical support, and PC build and repair.

    • A dedicated Security domain is introduced
    • Laptops are added into the mix of supported devices, setting the stage for mobile device support
    • Coverage includes:
      • Desktop and laptop PCs running Windows 2000 Pro, XP
      • ATX, BTX, Micro ATX and NLX motherboard form factors
      • 64-bit architectures
      • PCIe, DVI, HDMI, S-Video, RGB Connectors
      • Scanners and printer-scanner combos
      • Wireless (802.11), LAN/WAN, VoIP
      • Software level security, accounts, permissions, logging
      • Antivirus software, firewalls, user authentication, BIOS security, encryption
      • Malware, including adware, viruses, grayware

    The Core Series focuses on enabling end users and devices to securely access the data needed to complete a task.

    • IoT is expanded with both device hardware and device connectivity addressed
    • Scripting is introduced as an important technical support tool
    • Cloud and virtualization get a dedicated domain
    • Coverage includes:
      • Laptops, desktop PCs, smartphones, tablets, wearables, e-readers, GPS
      • Windows ​10, 7, 8, 8.1, Android, iOS, Linux, Mac OS X, Chrome OS
      • Mobile device network connectivity, application support and device synchronization
      • Networking hardware devices (Routers, switches, access points, cloud-based network controller, PoE, etc.)
      • Networked hosts, server role, Internet appliances, legacy systems
      • PC hardware tools and components, BIOS/UEFI settings, solid state drives (M2, NVME, SATA 2.5), RAID 10, hot swappable storage configurations
      • Custom PC configurations including virtualization workstations and NAS devices
      • Sharing multifunction devices and printers via OS settings, wired and wireless connections, 3D printing
      • Logical security concepts, Active Directory security settings, software tokens, MDM policies, MAC address filtering, certificates, VPN, DLP, email filtering
      • Security protocols and encryption (WEP, WPA, WPA2, TKIP, AES), authentication methods (single-factor, multifactor, RADIUS, TACACS), security threat identification and prevention
      • Privacy concerns and policies (PII, PCI, GDPR, PHI)
    People around a table with laptops, tablets, and cell phones focused on new technology
  • PC component
    2004-2006 (version 2003)
    vs. 2019 (Core Series)

    The second update focused on building a PC from components, connecting it to the network, and troubleshooting issues.

    • Network and Internet connectivity became a central focus
    • Two dedicated Networking domains, one covering network hardware, the other client software configuration
    • Coverage includes:
      • PCs running Windows 9x/ME, NT 4.0, 2000 Pro, and XP
      • Firewire, USB 1.1, Infrared receivers
      • CD/DVD/RW
      • Thermal and dye sublimation printers
      • Personal digital assistants (aka PDAs/Palm Pilots)
      • RAID (0,1,5)
      • Wireless LAN connectivity
      • Subnetting, DNS, APIPA, DHCP
      • Cat6 network cabling
      • PING, TRACERT, IPCONFIG

    The Core Series focuses on enabling end users and devices to securely access the data needed to complete a task.

    • IoT is expanded with both device hardware and device connectivity addressed
    • Scripting is introduced as an important technical support tool
    • Cloud and virtualization get a dedicated domain
    • Coverage includes:
      • Laptops, desktop PCs, smartphones, tablets, wearables, e-readers, GPS
      • Windows ​10, 7, 8, 8.1, Android, iOS, Linux, Mac OS X, Chrome OS
      • Mobile device network connectivity, application support and device synchronization
      • Networking hardware devices (Routers, switches, access points, cloud-based network controller, PoE, etc.)
      • Networked hosts, server role, Internet appliances, legacy systems
      • PC hardware tools and components, BIOS/UEFI settings, solid state drives (M2, NVME, SATA 2.5), RAID 10, hot swappable storage configurations
      • Custom PC configurations including virtualization workstations and NAS devices
      • Sharing multifunction devices and printers via OS settings, wired and wireless connections, 3D printing
      • Logical security concepts, Active Directory security settings, software tokens, MDM policies, MAC address filtering, certificates, VPN, DLP, email filtering
      • Security protocols and encryption (WEP, WPA, WPA2, TKIP, AES), authentication methods (single-factor, multifactor, RADIUS, TACACS), security threat identification and prevention
      • Privacy concerns and policies (PII, PCI, GDPR, PHI)
    People around a table with laptops, tablets, and cell phones focused on new technology
  • Floppy drive and disk
    2001-2003 (version 2001)
    vs. 2019 (Core Series)

    The first update focused on servicing, repairing, and extending/expanding PCs.

    • PC hardware components still form the core of the exam but Networks gets a dedicated domain
    • Apple Macintosh coverage is dropped
    • A new emphasis on diagnosing and troubleshooting issues is introduced
    • Additions include:
      • PCs running Windows 95, 98 or 2000
      • AT, ATX and NLX motherboard form factors
      • IDE/PATA, IEDE, ULTRA-DMA, Floppy Disk Drives, CD-ROM, DVD
      • AGP, PCI graphics cards
      • SCSI connectors
      • LCD Monitors
      • Laser and Inkjet Printers
      • PS/2 ports
      • Network and Internet connectivity
      • HTTP, TCP/IP

    The Core Series focuses on enabling end users and devices to securely access the data needed to complete a task.

    • IoT is expanded with both device hardware and device connectivity addressed
    • Scripting is introduced as an important technical support tool
    • Cloud and virtualization get a dedicated domain
    • Coverage includes:
      • Laptops, desktop PCs, smartphones, tablets, wearables, e-readers, GPS
      • Windows ​10, 7, 8, 8.1, Android, iOS, Linux, Mac OS X, Chrome OS
      • Mobile device network connectivity, application support and device synchronization
      • Networking hardware devices (Routers, switches, access points, cloud-based network controller, PoE, etc.)
      • Networked hosts, server role, Internet appliances, legacy systems
      • PC hardware tools and components, BIOS/UEFI settings, solid state drives (M2, NVME, SATA 2.5), RAID 10, hot swappable storage configurations
      • Custom PC configurations including virtualization workstations and NAS devices
      • Sharing multifunction devices and printers via OS settings, wired and wireless connections, 3D printing
      • Logical security concepts, Active Directory security settings, software tokens, MDM policies, MAC address filtering, certificates, VPN, DLP, email filtering
      • Security protocols and encryption (WEP, WPA, WPA2, TKIP, AES), authentication methods (single-factor, multifactor, RADIUS, TACACS), security threat identification and prevention
      • Privacy concerns and policies (PII, PCI, GDPR, PHI)
    People around a table with laptops, tablets, and cell phones focused on new technology
  • Three computer towers
    1993-2000
    vs. 2019 (Core Series)

    The initial release focused on servicing and repairing microcomputers.

    • PC components form the core of the certification exams
    • Neither Networking nor Security have dedicated domains
    • Coverage includes:
      • PCs running DOS 6.x or Windows 3.1
      • Apple Macintosh computers running System 7
      • AT motherboard form factors
      • Serial and parallel ports and connectors
      • CRT monitors
      • Dot matrix printers
      • NIC configuration
      • IDE/PATA, Floppy Disk Drives, and CD-ROMs

    The Core Series focuses on enabling end users and devices to securely access the data needed to complete a task.

    • IoT is expanded with both device hardware and device connectivity addressed
    • Scripting is introduced as an important technical support tool
    • Cloud and virtualization get a dedicated domain
    • Coverage includes:
      • Laptops, desktop PCs, smartphones, tablets, wearables, e-readers, GPS
      • Windows ​10, 7, 8, 8.1, Android, iOS, Linux, Mac OS X, Chrome OS
      • Mobile device network connectivity, application support and device synchronization
      • Networking hardware devices (Routers, switches, access points, cloud-based network controller, PoE, etc.)
      • Networked hosts, server role, Internet appliances, legacy systems
      • PC hardware tools and components, BIOS/UEFI settings, solid state drives (M2, NVME, SATA 2.5), RAID 10, hot swappable storage configurations
      • Custom PC configurations including virtualization workstations and NAS devices
      • Sharing multifunction devices and printers via OS settings, wired and wireless connections, 3D printing
      • Logical security concepts, Active Directory security settings, software tokens, MDM policies, MAC address filtering, certificates, VPN, DLP, email filtering
      • Security protocols and encryption (WEP, WPA, WPA2, TKIP, AES), authentication methods (single-factor, multifactor, RADIUS, TACACS), security threat identification and prevention
      • Privacy concerns and policies (PII, PCI, GDPR, PHI)
    People around a table with laptops, tablets, and cell phones focused on new technology

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