CompTIA is excited to offer you a new way of taking exams with CompTIA Online Testing. You can now take your exam online from the comfort of your home or office and still receive the same quality and value as you would when taking the exam at a test center.
CompTIA is committed to making exams more accessible to a wider audience and has partnered with ProctorU, a leader in the online testing industry that delivers exams for more than 1,000 institutions in 129 countries.
What Is CompTIA Online Testing?
CompTIA Online Testing gives you the flexibility to take your exam from anywhere, at any time, to fit your schedule. CompTIA Online Testing embraces the nuances of the traditional, in-person test center experience, with the help of an online proctor. The proctor will verify your identity, assess your testing environment, ensure that your equipment meets the technical requirements and monitor your progress throughout the exam
Is CompTIA Online Testing Right for Me?
With CompTIA Online Testing, you can take the exam in a convenient way while still maintaining the integrity of the exam. However, there are important differences between Online Testing and In-Person Testing, which determine which type of testing is for you. Here’s what you need to know:
How Do I Get Started with CompTIA Online Testing?
- Buy and schedule your online exam
Go to the ProctorU website and register by selecting your exam, choosing your preferred date and time to test and paying with your credit card. Standard exam pricing will apply as CompTIA Online Testing currently does not support member or partner discounts.
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- Understand the logistics of your online exam
Before you take your exam, test your equipment to make sure it meets the specifications and read the Proctoring Do’s and Don’ts so your machine is ready to go at test time. You may also wish to read the CompTIA Candidate Agreement in advance so that you can jump right in and get started taking your exam.
How Can I Prepare for My Online Exam?
- Download the exam objectives for your CompTIA exam to see exactly what the exam covers.
- Download a list of sample questions to give you a general idea of how questions on CompTIA exams are structured.
- Read tech forums, visit vendor websites and watch tutorials online to find valuable information.
- Try to get real-world experience to help you use what you learn during studying.
- Use practice exams to see the kinds of questions you’ll encounter during the test. Practice exams are available on the CompTIA Marketplace.
- Organize what you learn, and thoroughly review it.
- Do not use “brain dump” websites that claim to provide actual exam questions. Not only does CompTIA regularly refresh the exam questions, you may also run the risk that CompTIA will revoke your certification (see Exam Policies).
What Can I Expect During My Exam?
On the day of your exam, choose a quiet, private location, such as a room in your home or your office. Have your photo ID and a reflective surface (mirror, CD, etc.) handy so the proctor can verify the integrity of your environment.
You’ll be answering different types of questions during your certification exam, such as:
- Multiple choice
- Multiple response
- Fill in the blank
- Drag and drop
Each CompTIA exam uses different types of questions, and you may see some or all of these question types during your test.
Prior to starting your exam, you’ll learn how much time you have to complete the test and what score you’ll need to achieve to pass. For example, you can take up to 90 minutes to answer the questions in each of the two CompTIA A+ exams, and you'll need a score of 850 or higher to pass.
What Happens After I Complete the Exam?
Your exam score will be shown on your screen immediately after you’ve completed your exam. If you’ve passed the exam, you will receive a congratulatory email from CompTIA Certmetrics with instructions on how to access your record.
Please make sure that you keep records of:
- Your score report with your exam registration number and instructions on how to access your record.
- The email address that you used to register for your exam.
You will need this information to be able to log in to your certification account.
If you did not pass your exam, don’t give up! It’s not the end of your certification path, and you can take your exam again. Here are ideas how to prepare for your retake.
- Keep your score report to understand in which areas you are doing well and which areas need improvement. Focus your study on these areas.
- Use CompTIA CertMaster to address your knowledge gaps.
When you’re ready and feel confident about what you’ve added to your knowledge, schedule a new exam.
Where Can I Get Help?
If you have questions about CompTIA Online Testing, you will find answers to common issues in our FAQs.
For support with scheduling your online exam or any questions about technical system requirements, use the live chat at www.ProctorU.com or call (855) 772-8678 and select option 1.
If you have other questions about CompTIA certifications or your CompTIA certification account, please visit our help page.