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CompTIA PDI+ Exam to Retire

CompTIA will retire the Printing and Document Imaging (PDI+) exam on Jan. 31, 2014. Vouchers for the exam are good until Jan. 31, 2014, the final day to take the exam. Anyone who has earned the CompTIA PDI+ certification will be certified for life.

The PDI+ exam validates the skills of entry-level candidates who have foundation-level knowledge or hands-on experience working with printing and document imaging devices. It covers the installation and maintenance of printers, scanners, copiers, fax machines and other devices.

When the vendor-neutral exam debuted five years ago, CompTIA planned for worldwide adoption. However, use of the PDI+ certification has been largely limited to Canada, where the primary interest in its development originated. Redeveloping the CompTIA PDI+ so the exam remains relevant to the job roles and responsibilities of a technician involved in repair and maintenance of current multi-function devices would be too costly, given the exam’s current level of adoption.

Technicians in customer service, field service, help desk, network support and service center roles, especially those working for large companies in the print and document imaging segment, have demonstrated their knowledge and skills through CompTIA PDI+ certification. After the PDI+ exam retires, CompTIA recommends that technicians validate their print and document imaging skills by earning the CompTIA A+ combined with vendor-specific training.


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Certifications like CompTIA A+ are a very good way of ensuring everyone reaches a common level of understanding. It allows us to set a course benchmark from which everyone can proceed with their learning.
Rob Warrender
Principal Lecturer, University of Sunderland

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