The New CompTIA A+: Your Questions Answered

by Debra B. McCraw | Jan 18, 2019

Heads Up - CompTIA A+ Means Proven Problem Solvers for Today's Digital WorldCompTIA A+ first launched in 1993, and since 2001 has been refreshed every three years to ensure the topics covered keep pace with what’s happening in IT. Employers, subject-matter experts and IT pros working in the field guide us in what they look for in help desk technicians, technical support specialists and other jobs related to CompTIA A+ to make sure we’re covering the skills that are needed in today’s world. With the launch of the new CompTIA A+ came many questions, so we’ve set out to answer them here. Keep reading to learn more about the CompTIA A+ Core Series (220-1001 and 220-1002), and post any additional questions in the comments to keep the conversation going.

What’s on the new CompTIA A+ exams?

The new CompTIA A+ Core Series (220-1001 and 220-1002) provides a foundation for a number of different IT jobs and helps entry-level IT pros prepare for the jobs of the future.

In addition to topics you might traditionally associate with tech support, the new CompTIA A+ has an increased emphasis on cybersecurity, including malware, as well as cloud, virtualization and internet of things (IoT) network protocols and connectivity.

It also covers scripting so that help desk technicians and technical support specialists can interpret code to identify if it might be malicious or if it’s supposed to be there.

CompTIA A+ continues to emphasize problem solving within a technology context. Employers want IT pros who can think critically and approach problems systematically to find a solution. Having CompTIA A+ shows employers that you have the hands-on skills and proof of your ability to solve technology problems.

Download the exam objectives to find out everything that’s covered.

How much does CompTIA A+ cost?

Fast track your career. Click here to subscribe today and save 10 percent on CompTIA products.

The retail price for CompTIA A+ (220-1001 and 220-1002) is $219 per exam, and you need to pass two exams to earn your CompTIA A+ certification. Keep reading to learn more about bundles, which will be available soon and can save you money. You can also click on the ad on this page to get 10 percent off a voucher or training product.

Read about additional ways to save money on your IT certification.

How can I train for CompTIA A+?

Start by downloading the exam objectives and practice tests to understand what topics are covered and get examples of questions that you might see. The self-paced Official CompTIA A+ Study Guide is available for order now, as are training materials for instructors.

Over the next couple of weeks, CompTIA will release a full suite of CompTIA CertMaster training products, including CompTIA CertMaster Learn, CompTIA CertMaster Labs and CompTIA CertMaster Practice. We’ll also release an eBook version of The Official CompTIA A+ Study Guide. All of these will be available for purchase from the CompTIA Store.

How much time will I need to prepare for CompTIA A+?

The amount of time you’ll need to prepare for CompTIA A+ depends on your background and IT experience.  Whether you attend a bootcamp, take a class or study on your own, if you have no experience, you’ll want to allot at least 120 hours of study time plus additional time for hands-on practice of the skills covered by the exams. You can do this on the job, on your own or with a tool like CompTIA CertMaster Labs. If you already have IT experience, you may not need as much time to prepare as someone who is new to IT. Download the exam objectives to see what you already know and what you might need to work on, and read more about how to prepare for an IT certification exam.

Tell me about the CompTIA A+ bundles – what will be in them, how much will they cost and when will they be available?

The new CompTIA A+ bundle options will include a combination of training materials (CompTIA CertMaster Learn, Labs and Practice, and the Official CompTIA A+ Study Guide) vouchers and retake vouchers, depending on which bundle you select. Prices will start around $300 USD, and they should be available within the next few weeks.

Can I still take the CompTIA A+ 900 series?

Yes, the CompTIA A+ 900 series will be available until July 31, 2019.

I already passed CompTIA A+ (220-901), but I haven’t taken 220-902 yet. What should I do?

To earn your CompTIA A+ certification, you need to take both exams from the same series. So, if you’ve already passed CompTIA A+ (220-901), continue preparing for 220-902. Just make sure you take your exam before it expires on July 31, 2019.

I’ve been studying for the CompTIA A+ 900 series – should I switch gears and study for the Core Series instead?

If you’ve been studying for the CompTIA A+ 900 series, we would encourage you to stick with it. If you have not yet started studying or have not invested much time or money into your preparation, take a look at the Core Series exam objectives and see if it makes sense for you to change course. Just keep in mind that if you choose to pursue the 900 series, you must take both 900 series exams by July 31, 2019, in order to get your CompTIA A+ certification.

I bought a voucher for the CompTIA A+ 900 series but have not used it yet – can I use it for the Core Series?

Yes, you can use your voucher for any CompTIA A+ exam. Just remember, if you have already passed one of the exams from the 900 series, you must pass the other 900 series exam to earn your certification. You cannot take one 900 test and one Core Series test. If you choose to take the 900 series, make sure to take both exams by July 31, 2019.

I just earned CompTIA A+ by passing the 900 series exams – is it now out of date?

Have no fear – your certification is not already out of date! As long as you keep up with your continuing education (CE) requirements, your certification will remain active. One way to renew your CompTIA certification is with CompTIA CertMaster CE. CompTIA CertMaster CE will cover the topics that were added with the Core Series, so if you use CertMaster CE to renew your CompTIA A+, you'll efficiently keep your knowledge up to date. Watch for a new version of CertMaster CE for CompTIA A+ this spring.

Read more about the new CompTIA A+ Core Series or download the exam objectives to get started.

64 Comments

  • Thamara Millan

    Friday, January 25, 2019

    What if you do not have IT in depth knowledge. Even when I received a M.Ed. in Technology, I feel that all I got was technology Kool-aid. I have been able to get any benefits. Most of what I now know is because of looking at what is out there and trying to learn. I do lack direction of what would be most effective for me other than an entity trying to push the most expensive course they can sell rather than looking at my knowledge base and interests.

  • Friday, January 25, 2019

    Hi, Thamara! CompTIA A+ is designed for people who are new to IT and need to start with the basics. There's a wide variety of ways to study, ranging from instructor-led courses to online study tools to even free resources. I'd recommend downloading our free exam objectives to get a sense of what you already know and what you need to work on. Then you can determine what type of exam prep will be best for you. Good luck!

  • Attila Kuczora

    Sunday, January 27, 2019

    Hi, I'm learning for taking CompTIA A+ 220-901, 220-902 exams. Since I don't have professional experiences in IT, I need to practice my knowledge somehow in order to solve performance-based questions. So, I'm interested in online Labs. Do you have available Labs for these particular exams? If yes, where can I find it? I found only for 902.

  • Monday, January 28, 2019

    Hi, Attila! Thanks for your question. We will be releasing CompTIA CertMaster Labs in the coming weeks, so stay tuned. Here are some additional ways you can get hands-on practice to prepare for your A+ exam: https://certification.comptia.org/it-career-news/post/view/2018/01/26/4-low-key-ways-to-test-drive-it-how-to-get-started Good luck!

  • Attila Kuczora

    Monday, January 28, 2019

    Hi, Thanks for your advice, I had exactly the same idea. I'm just looking for a second hand computer and a router.

  • Darrelle Alexander

    Friday, February 8, 2019

    Hi, If I have the CompTIA A+ Certification (2010), would I need to take this new one for my certification to remain valid? I was told that the 2010 certification is lifetime and just needs the bridge certs to remain current. Please let me know if this is the case and if not, what would I need to do. Thanks.

  • Friday, February 8, 2019

    Hi, Darrelle! You are correct - those who earned CompTIA A+ before 2011 have a Good for Life (GFL) certification, which means you do not need to renew it. If you would like to upgrade to a CE certification, you would need to take another set of exams.

  • Howard Weinraub COMP001020022164

    Friday, February 22, 2019

    Will there be a publication that focuses on the new material that has been added to the test? Thanks Howard Weinraub

  • Zachary Salazar

    Friday, February 22, 2019

    Thamara Millan --- When it comes to IT the landscape is broad and the opportunities are endless. I feel it is best to 1) find out where you want to go, or better said your destination. This comes through picking a business you are interested in perhaps education, banking, logistics, or military. After picking the your preferred career area, focus in on specifically what you would like to do. For example, if education where in education, leadership or being a teacher? Once you become specific, then you can begin to study about how technology can help your en devour. Again, for example education as a teacher; how can I implement I-Pads into my curriculum, or as a senior staff member how can I use technology to enable my teachers to perform their tasks more efficiently, think of Google Docs, and Google Sheets, combined with Google Drive to drop documents to students across the class room instead of spending time printing out each document. Once you have picked where you specifically want to be, then you need to know where you are. Can you immediately become senior staff and guide teachers or do you need experience being a class room teacher first? Where are you, and where are you going. Once you have the locations of where you are and where you want to be, that is when you can begin to learn about what technology will be effective to you. You can learn more by reading on forums where other teachers post, or read blogs that pertain to education and technology in the class room. If you want to learn about cloud computing, networking, programming, security, scripting, app building, you may certainly do so. However, I would caution you as the IT world is an OCEAN of information, it is better to find out what your passion is FIRST, then pursue that dream and apply technology to it through reading, research, and volunteer work.

  • Monday, February 25, 2019

    Hi, Howard! Thanks for your question. CertMaster Learn, CertMaster Practice and the Official CompTIA A+ Study Guide (print and eBook editions) are currently available for the new CompTIA A+ Core Series. CertMaster Labs and bundles are coming soon. Go to store.comptia.org > Training > A+ to find all of your options. Good luck!

  • W

    Tuesday, February 26, 2019

    Hola, acabe de comprar el Comptia A+ en ingles, de la serie 900, para ser exacto el 901, es claro que debo realizar el examen antes del 31 de Julio, teniendo en cuenta que hablo español, puedo tomarlo en español y tendría la misma fecha de vencimiento?. Gracias por la ayuda.

  • Wednesday, February 27, 2019

    Estimado Las pruebas de español para 901 y 902 se retirarán el 1 de octubre. Así que tienes un poco más de tiempo.

  • Paul O Connor

    Friday, March 15, 2019

    hi, I have just signed up for comptia a+ ,and i was just wondering since i was give the 900 series and the core series ,which one should i do . i have read your outline above and it states that i need to have the core done by july 31 /19 and i was not intending to do any exam before sept19 at the earliest , so would just download the core and start with that

  • Monday, March 18, 2019

    Hi, Paul! If you have not started studying or taken an exam yet, I'd recommend going with the Core Series (220-1001 and 220-1002). The 900 series will expire in July, so if you aren't looking to test until September, the Core Series will be your only option. Please note that in order to get your A+ certification, both exams that you take must be from the same series. So, if you have already taken 901, you'll want to take 902. If you haven't taken either, you'll want to take 1001 and 1002. Good luck!

  • Karl Scheel

    Wednesday, April 3, 2019

    Why on Earth don't the 220-1001 & 1002 exams cover Windows 10? After all, it has only been out for *4 years! "

  • Thursday, April 4, 2019

    Hi, Karl! Thanks for your comment. Windows 10 is covered in objective 1.2 on the Core 2 exam. Please download the exam objectives to see everything that is included - this article just hits the highlights: https://certification.comptia.org/training/exam-objectives

  • Bryan Black

    Sunday, April 14, 2019

    Hi , so is that 219 or 1001 and 219 for 1002 ? So i can pass 1001 one week and later do the 1002? please dont telpl me i need to do two exams on the same day and have to pass both this seems extremly unfair since the the previous was one exam

  • Monday, April 15, 2019

    Hi, Bryan! No, you do not have to pass two exams on the same day. In fact, we recommend giving yourself ample time in between to prepare. That said, if you are going for the expiring series, you will have to take both exams before the expiration date of July 31. If you have not taken either exam yet and you do not want to feel pressured by the expiration date, work toward taking the new versions of the exams. Good luck!

  • Angel Bogart

    Saturday, April 20, 2019

    Thank you for explaining that applicants can use any of their CompTIA A+ exam vouchers but would have to remember to pass all the 900 series exams first before earning their certification. This is just the kind of question that my nephew Mark would ask given that he's planning on getting himself certified before the end of July this year. Since he's really bent on becoming a computer service technician to serve the Carnelian Hills community, he ought to pass as much practice tests as possible to increase his chances of passing the exam at first try.

  • Kishan Patel

    Wednesday, April 24, 2019

    Hii.Is there any benefits of getting good salary if we take the latest series?

  • Robin Waters

    Monday, April 29, 2019

    My local training site for A+ offers separate classes for Core 1 and Core 2. The timing would work better if I take the Core 2 training and test first. Is the material covered in Core 2 completely separate from Core 1, or are the concepts cumulative? Would you recommend that I wait to take Core 1 first?

  • Tuesday, April 30, 2019

    Hi, Robin! Thanks for your question. The two exams cover different topics, so you can take them in whichever order makes the most sense to you. Take a look at the exam objectives first to make sure that works for you. Good luck!

  • David Kadiri

    Monday, May 13, 2019

    Hi! How do I get the study guides and syllabus/objectives for the new series 1001 and 1002? Also, 901 and 902 are still being advertised in my country. How do I make sure the exams I write are 1001 and 1002? Thanks.

  • Monday, May 13, 2019

    Hi, David! Thanks for your question. You can download the exam objectives and practice questions for CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2) right here on our website: https://certification.comptia.org/certifications/a#examdetails You are correct in that the 900 series will still be available through the end of July, so currently both exams are being advertised, as people who have taken one 900 exam need to complete the 900 series in order to get certified. Your voucher is good for any A+ exam, so you don't need to worry about which series when you buy your voucher. When you go to schedule your exam with Pearson VUE, it should be clearly noted which series you're about to register for - just make sure to read the information thoroughly before clicking through to schedule. Good luck!

  • Otshepeng SA

    Wednesday, May 22, 2019

    How many questions are there in core1 and core2?

  • Wednesday, May 22, 2019

    Hi, Otshepeng! Thanks for your question. There are a maximum of 90 questions on each exam. You can read more about the exams and download the exam objectives here: https://certification.comptia.org/certifications/a#examdetails Good luck!

  • johny

    Friday, May 24, 2019

    i cleared 901 exam 3 months back and was not able to clear 902 exam after that, can i write just 902 exam again and me A+ certified?

  • Friday, May 24, 2019

    Hi, Johny! Thanks for your question. Yes, all you need to do is pass the 902 exam to get your A+ certification. Make sure that you do so by July 31, 2019. If you do not pass the 902 exam before it expires, you will need to take both exams in the core series to get certified. Good luck!

  • Raul

    Friday, May 24, 2019

    When is the comptia A+ changing?

  • Thursday, May 30, 2019

    Hi, Raul! We just released a new version of CompTIA A+ in January 2019. We revise our certifications every three years.

  • Taddy

    Monday, June 3, 2019

    I am prepare to take comp Tia a + 901 July first and I prepare and self study to take 902 exam after 3 months. I am confuse because of comp Tia a + experied July 31 2019. Please any one give me ur advice. It's possible to take exam 901 before July 31 and 902 after July 31

  • Monday, June 3, 2019

    Hi, Taddy! Thanks for your question. In order to earn CompTIA A+, you need to pass both exams in the same series (either the 900 series or the Core Series (1001/1002)). The 900 series exams will not be available after July 31, so if you pass 901 on July 1, you'll only have 30 days to prepare for and pass 902. If you do not pass before it expires, you'll have to start over with 1001 and 1002 in order to get certified. That said, the vouchers you've purchased can be used for any A+ exam - 900 or Core Series. So, if you're concerned about having enough time to pass both, you may want to check out the exam objectives for the Core Series and see if it makes sense to switch gears to give yourself more time. Good luck!

  • Joshua

    Tuesday, June 4, 2019

    The question I like to ask is assuming I pass 901 exams but miss 902 after July due to retire exam. Do I have to redo everything?

  • Tuesday, June 4, 2019

    Hi, Joshua! Thanks for your question. Yes, you do need to pass two exams from the same series in order to get A+ certified. Unfortunately, that means you have a limited time to get A+ with the 900 series. If you feel like you need more time and haven't yet taken 901, take a look at the exam objectives for the Core Series (1000) and see if it makes sense to switch gears. Purchased vouchers are good for any version of the exam. Good luck!

  • Arun

    Monday, June 10, 2019

    Just some quick questions regarding the vouchers. So if i buy a voucher for the 900 series do i need to buy 2 voucher (212$) for 901 and 902 and same goes for the 1000 series? Next question is what is the difference between the series and why is the 900 series expiring?

  • Tuesday, June 11, 2019

    Hi, Arun! Thanks for your question. Yes, to get CompTIA A+, you need to take two exams, which means you need to buy two vouchers. If you are ready to test now, you can take the 900 series exams. But, if you haven't started studying, you may want to go with the 1000 Core Series to give yourself more time, as the 900 series expires at the end of July. Most CompTIA certifications are revised every three years to make sure we are covering the topics most relevant to today's IT professionals. Check out the article The New CompTIA A+: Problem Solvers Wanted to learn more about what's new on the Core Series: https://certification.comptia.org/it-career-news/post/view/2018/12/10/the-new-comptia-a-problem-solvers-wanted Good luck!

  • gerardo

    Friday, June 14, 2019

    Hello i have this question, I took the 901 exam and i passed but i failed the 902 and this exam series are about to retire in July 2019 what will happen if i dont pass the 902 by that date ?

  • Friday, June 14, 2019

    Hi, Gerardo! Thanks for your question. In order to get CompTIA A+, you need to pass two exams from the same series. Since you already passed 901, your best option is to pass 902 before July 31. If you don't pass 902 by July 31, you will need to pass the two Core Series exams (1001 and 1002) in order to get A+. If you still need to buy a 902 voucher, it's your lucky day! Here's a coupon code for $50 off A+ 900 series exam vouchers - but you have to act quick because the offer expires 6/28/19. Just use coupon code FINISHUPA50 at checkout and then take your test before July 31. Here's the link to get you started: https://store.comptia.org/product/CompTIAA

  • Jeff Thrush

    Thursday, June 20, 2019

    Can you please describe the material that will no longer be on the NEW A+ exam? I don`t want to waste time studying topic that will not be tested for. Thank you

  • CompTIA

    Thursday, June 20, 2019

    Hi, Jeff! Thanks for your question. If you focus your studies on what's on the exam objectives for the new exam, you'll be golden. If you want to dig deeper, download the exam objectives for both the 900 series and the Core Series (1000) and compare them. Then you'll know exactly what has changed. You can download the exam objectives for free here: https://certification.comptia.org/training/resources/exam-objectives Good luck!

  • Edward slone

    Friday, June 21, 2019

    I just started re-studying for my 900 series and have all my material to prepare for the 900. I am trying to decide whether to still take the 900 series or the 1000 series due to time constraints because the 900 series ends July 31. If I do choose the 1000 series how much different is the 1000 series than the 900?

  • Friday, June 21, 2019

    Hi, Edward! Thanks for your question. I would recommend downloading the exam objectives for the Core Series (1000) and comparing them to the topics you've been studying for. You may be able to use what you have already been working on and then fill in the gaps to prepare for the new exams, giving yourself more time without wasting the effort and money you've already put in. You can download the exam objectives for free here: https://certification.comptia.org/training/exam-objectives Good luck!

  • Mary Rose Camillo

    Friday, June 21, 2019

    I pass CompTIA A+ 901 this month and plan to take the 902 exams for next month before the version expired on last day of July 2019. My question is what if I didn't pass the 902 for many times next month? Do I still need to take CompTIA A+ 1001 even I pass the 901?

  • Monday, June 24, 2019

    Hi, Mary Rose! Thanks for your question. Yes, you will need to pass the 902 exam in order to earn your CompTIA A+. If you do not pass the 902 exam before July 31, you will have to take both Core Series (1000) exams in order to get A+. If you are concerned about whether or not you will pass, be sure to give yourself enough time for a re-do. Good luck!

  • Mohamed Parker

    Tuesday, June 25, 2019

    Good day I would like to know, If you can study 901 & 902 A+ Material for the Newly updated 1001 & 1002 A+ Exams, Material is quite expensive, good amount of money was spent already. Please advise.

  • Tuesday, June 25, 2019

    Hi, Mohamed! Thanks for your question. While your 901/902 study materials won't cover everything that's on 1001/1002, there may be some overlap. Download the exam objectives for the new exams and see which topics your materials cover and which ones they don't. Then you'll be able to use a combination of existing and new materials. Good luck!

  • MAHESH KUMAR SIRIGEY

    Sunday, June 30, 2019

    Hello Team, I would like to start my career in this. Can you tell me the exam dates for comptia A+, network+, security+?

  • Monday, July 1, 2019

    Hi, Mahesh! Thanks for your question, and congratulations on your decision to get into IT. CompTIA certification exams are offered all over the world at many different times. Enter your zip code into the test center search bar here and see when and where you can take your exams: https://certification.comptia.org/testing/schedule-exam Good luck!

  • Asad

    Wednesday, July 17, 2019

    I like to do a+ certification what I do now retirement dat July 31.

  • Friday, July 19, 2019

    Hi, Asad! Thanks for your question. CompTIA A+ will still be available - there's just a new version. Make sure that you're studying for the Core series (220-1001/1002). Download the exam objectives to get started. Good luck! https://certification.comptia.org/training/exam-objectives

  • Robin

    Saturday, July 27, 2019

    I just took the 1001 series and failed. My question is does the questions that I missed would it be on the test? Or would it be a list of different questions? Im getting very nervous here because this means my job. If I dont get certified Im fired 😔

  • Eric Wivczar

    Monday, July 29, 2019

    I have already taken and passed the 901. Can I just take the 1002 and receive my A+? Or do I have to take the 1001 as well?

  • Monday, July 29, 2019

    Hi, Eric! Thanks for your question. In order to earn CompTIA A+, you need to take both exams in the same series - either 901/902 or 1001/1002. Good luck!

  • Tuesday, July 30, 2019

    Hi, Robin! Thanks for your comment. I'm sorry to hear you didn't pass your exam - I know how frustrating that can be! Please don't let it discourage you. You will likely see different questions in your retake, but they may test on the objectives that you missed the first time. Take a look at your exam report to identify which objectives you struggled with and study those concepts. I know it's discouraging, but try to go in with a positive attitude and the confidence that you can do this. CertMaster Practice could help you focus on what you need more help with while reinforcing what you already know. Good luck!

  • Abbas Arkawazi

    Wednesday, July 31, 2019

    Let's say, I passed the 220-1001 exam in July of 2019, and I plan to take my 220-1002 in Feb or 2020. How is the issue and expiration dates will look like? Thanks.

  • Wednesday, July 31, 2019

    Hi, Abbas! Thanks for your comment. CompTIA exams are generally on a three-year renewal cycle. Since the CompTIA A+ Core Series was released in January 2019, it's safe to assume the new version will come out around January 2022. After the new version is released, there is generally a six-month grace period before the old exam retires, so that would extend the Core Series to June 2022. So, if you plan to take 220-1002 in February 2020, you'll be in great shape! In terms of your individual A+ certification, it will be good for three years from the date you pass your second exam. As long as you renew it within that three year period, it will remain active. Good luck!

  • Deep

    Friday, August 2, 2019

    Hi, I was not able to pass Comptia A+ 220-902 before july 31. so, Can I retake same 902 again?

  • Friday, August 2, 2019

    Hi, Deep! Thanks for your comment. I'm sorry, but the 902 exam is no longer available. You may take the Core Series (1001/1002) to earn your A+. If you have any questions, please contact CompTIA customer service using the form on our Contact Us page: https://help.comptia.org/hc/en-us/requests/new Good luck!

  • AL

    Wednesday, August 7, 2019

    Hi, If I have a 1002 voucher, can both exam series (1001 & 1002) be taken on same day? Thanks,

  • dmccraw

    Wednesday, August 7, 2019

    Hi, Al! You can take both exams in the same day if your testing center has availability. Please note that you will need two vouchers - one for each exam. Good luck!

  • Edwina Johnson

    Wednesday, August 21, 2019

    Do you need to obtain the A+ certification before getting the Security+ certification?

  • Thursday, August 22, 2019

    Hi, Edwina! Thanks for your question. The great thing about CompTIA certifications is that you can jump in at any point along the career pathway and pick and choose which ones best meet your needs. We do recommend a certain level of experience for each certification, so be sure to check that out and download the exam objectives for the certification you're interested in to see what's covered. For Security+, we recommend two years of experience in IT administration with a security focus as well as the knowledge equivalent of what's covered by Network+. So, I would recommend downloading the exam objectives for both Network+ and Security+ to see if you're ready for Security+. If not, you can scale back to Network+ or even A+ first. CompTIA A+ is a great entry-level IT certification. Good luck!

  • Gus R

    Sunday, September 8, 2019

    I already pass both exams series 900 how can I get my Certificate

  • Monday, September 9, 2019

    Hi, Gus! Congratulations on earning CompTIA A+! You should receive your certification kit, including a printed certification, within eight weeks of passing. In the meantime, you can also access your certification electronically and access your digital badge. Here are instructions for releasing your certification: https://help.comptia.org/hc/en-us/articles/115005194906-How-to-Release-Your-Certification-Kit and here is info on how to obtain your digital badge: https://certification.comptia.org/certifications/comptia-digital-badges

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