What Jobs Can I Get with a CompTIA Certification? 5 Functional Areas of IT

by Emily Matzelle | Sep 21, 2018

A woman looks at a man's resume during a job interviewGlobal Knowledge explored CompTIA certifications on the premise that “there’s a reason why one out of four certified IT professionals in North America holds at least one CompTIA certification.” Of course, we know why that’s true and you may as well. But, it never hurts to take a closer look at where your CompTIA certification(s) will best serve your career. Since our certifications are vendor neutral, CompTIA-certified IT pros work in a wide range of professions. Today, we take a look at the top five functional areas for CompTIA-certified professionals, as reported by Global Knowledge.

#1 Help Desk/Support/Services Management

It’s not a surprise that 29.8 percent of CompTIA-certified individuals are enjoying IT help desk careers. CompTIA A+ is well known as the foundation of your career in technology and the preferred qualifying credential for IT support and operational roles. Plus, many positions in this area of service do not require a bachelor’s degree.

According to Burning Glass Technologies, only 31 percent of job postings for IT help desk roles request a bachelor’s degree. But, when Burning Glass compared the job postings that ask for a B.A. with those that do not, the exact same technical skills were specified for both. If you can validate those skills with an IT certification like CompTIA A+, you’ll have a competitive edge.

#2 Human Resources

While the HR department may not be the first place you think of putting your IT skills to use, 29.3 percent of CompTIA-certified IT pros do! You may ask: what does IT in HR look like? A human resource information system (HRIS) or human resource management system (HRMS) is basically an intersection of HR and IT. These software programs allow human resources activities and processes to occur electronically, and HR departments need IT pros to make it happen.

According to Monster.com the median salary of an HRIS analyst is $64,567 per year, depending on the company and level of experience. If you stay on the IT HR path, you can move up to positions like HRIS manager ($47,609 to $117,210), human resources manager ($38,808 to $85,882) or senior business analyst ($54,743 to $99,457).

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#3 Systems/Enterprise Architecture

IT pros with a strong business can find themselves working as IT systems analysts – and that’s where 17.4 percent of pros that hold CompTIA certifications find themselves. These people are leading the design and implementation of new technologies in their organizations.

Any company that relies on its own computer network – or works to integrate with partner networks via cloud solutions – needs someone to ensure infrastructure is properly designed. IT architect careers most likely require some combination of CompTIA Network+, CompTIA Cloud+ and CompTIA Security+.

#4 Security

There are currently more than 300,000 open cybersecurity jobs in the United States, and 16.2 percent of CompTIA-certified pros are putting their skills to use in this space.

According to CyberSeek, these are the top nine cybersecurity jobs:

  • Cybersecurity engineer
  • Cybersecurity analyst
  • Network engineer/architect
  • Cybersecurity manager/administrator
  • Systems engineer
  • Software developer/engineer
  • Vulnerability analyst/penetration tester
  • Systems administrator
  • IT auditor

With such a demand IT security careers and so many directions to take your skills, use the CompTIA Cybersecurity Career Pathway to map out your plan.

#5 Telecommunications

Due to the drastic increase in the number of households and businesses using telecommunications to effectively communicate, it’s fitting that 10.2 percent of CompTIA-certified individuals work as field managers, product managers or designers and researchers.

According to the U.S. Department of Labor, the average median salary of an individual with entry-level qualifications in this field makes approximately $50,000 per year. However, those with industry-recognized qualifications and prior experience can expect to earn on average between $60,000 and $80,000 per year. What’s more, telecommunications IT careers are on the rise – something worth investing in!

The Takeaway

The point is that CompTIA certifications continue to hold a strong position in the market – especially for IT pros looking for entry-level positions – and the data backs it up.

Thinking about getting CompTIA certified? Take our quiz to see which certification is right for you.


  • Mmanare Marcus

    Wednesday, August 14, 2019

    i have just obtaine my A+ AND N+ CERTIFICATE and i have tested with comptia...so do you think i can get a job with this qualifications

  • Wednesday, August 14, 2019

    Hi, Mmanare! Thanks for your comment. Congratulations on earning your certifications - they will definitely help you get into IT. These certifications should help you get an entry-level IT job, like help desk or tech support. Many IT professionals get their start in these roles and work their way up to any number of specialties in IT. In addition to having certifications, you'll want to practice the hands-on skills related to the job on your own time - for example, practicing various tasks on your computer or helping out friends and family. You'll also want to tailor your resume and cover letter to the job you're applying for and practice what you might say during the interview. Good luck!

  • Cody

    Wednesday, September 11, 2019

    I’m stuck deciding if I want a career in IT. Would getting COMPTIA A+ certificate help me get an entry level job? Is a career in IT stable? Does it offer full time work or mostly contracts?

  • Wednesday, September 11, 2019

    Hi, Cody! Thanks for your question. Yes, CompTIA A+ can help you get an entry-level IT job, either permanent or contract. Many companies hire for tech support or help desk jobs, and the exam objectives on CompTIA A+ map directly to those jobs. After a couple of years (or sometimes months) in a position like this, you can work your way into more intermediate and advanced IT positions, resulting in a fulfilling, sustainable career. Go to a job board like Indeed and search "CompTIA A+" to see what comes up. If you like what you see, download our exam objectives (for free) to get started. And check out the articles in our career change section to learn more about why IT is a great field to work in: https://certification.comptia.org/career-change/exploring-it Good luck!

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