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Learn and Earn with ChannelCon Online: Cybersecurity at the Help Desk
By Debra B. McCraw | September 01, 2017
The help desk role has become more sophisticated, and today's help desk workers need to serve as the first line of cybersecurity defense.
ITSM Frameworks Explained: Which Are Most Popular?
By Stephen Watts | August 30, 2017
IT service management (ITSM) consists of the activities, processes and policies that businesses and other organizations use for delivering IT services. While many of the best practices are beginning to spread to other departments, IT remains the dominant use-case for service management frameworks.
Talk Tech to Me: Become a Linux Foo Master with Piping and Redirection
By Jason W. Eckert | August 28, 2017
Our Linux guru, Jason Eckert, is back to “Talk Tech to Me” about Linux foo. Can your moves stand up when everyone is Linux foo fighting?
Your Next Move: Database Administrator
By Pranita Sarangabany | August 25, 2017
Are you organized, security focused and able to understand structures well? If so, then database administration may be the next move for you.
IT Pro Recertifies in a Pinch with CompTIA CertMaster CE
By Matthew Stern | August 23, 2017
While researching other certifications to build his IT career, Leonard Waker realized that he only had a few days to keep his current ones from expiring. CompTIA CertMaster CE let him prove his skills quickly and conveniently without disrupting his busy schedule, and taught him some valuable new IT tricks.
Talk Tech to Me: Configuring ZFS on Linux
By Jason W. Eckert | August 21, 2017
If you aren't familiar with zpool and zvol, don't fret. Our Linux guru, Jason Eckert, is back to “Talk Tech to Me” with a crash course on configuring ZFS.
What to Do When Roomba Sucks Up Your Personal Data
By Seth Robinson | August 18, 2017
In a recent interview, iRobot CEO Colin Angle mentioned that the maps built by iRobot’s Roomba could potentially be sold to other companies. Naturally, this heightens privacy concerns that have been steadily building around digital data and always-connected devices.
5 Interesting Facts About Linux
By Debra B. McCraw | August 16, 2017
Linux powers bullet trains, supercomputers, submarines, Hollywood films and even the New York Stock Exchange. Staff from major tech companies like Intel, IBM, HP and Google as well as startups help to improve upon the Linux code. Whether you call them useless or interesting, here are five fun facts about the open-source software.
IT Pro Earns College Credit, Saves Money Through CompTIA–Wilmington University Partnership
By Lauren Haas | August 14, 2017
When Bryan Amoroso was ready to move up in his IT career, he found that Wilmington University not only offered the program he needed, but that he would get college credit for his CompTIA A+ certification.
How to Succeed in a New Job? Stay Positive and Enjoy the Journey!
By Debra B. McCraw | August 11, 2017
Starting a new job can be overwhelming, challenging and even frustrating at times. But keeping a positive attitude can help you stay focused on what’s important and grow in your career.
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