CompTIA CDIA+ Sample Test Questions

Question 1
(corresponding objective: 1.4)

A city has determined that it will provide access to City Council minutes and upcoming agenda items. Which is the best solution that will allow for the broadest access for all interested parties?

A. Use of an FTP site
B. Web-based Internet access
C. Publication on CD-ROM for distribution
D. Public Kiosk availability at various sites, including libraries

Question 4
(corresponding objective: 2.14)

In a typical document management storage system, the security of each individual document is best controlled by which of the following staff members?

A. Document owner
B. System administrator
C. Network administrator
D. Relevant departmental manager

Question 5
(corresponding objective: 3.2)

A company needs to scan customer orders into a central repository where they can be accessed by its customers from anywhere at any time. The solution must be accessible from any platform and be cost effective to implement.
Which of the following would be the best solution to meet the company's requirements?

A. A text application
B. A Web-based solution
C. An e-mail help desk solution
D. A terminal emulation solution

Question 6
(corresponding objective: 3.4.01)

A company accesses a host-based line-of-business application using a standard telnet session and terminal emulator, as well as accessing other electronic documents from their mixed network environment. Documents are typically scanned, routed between departments, and captured from the host print queues.
Which of the following is the most cost-effective solution to implement?

A. An RDBMS integrated into the system using EDI
B. A host-based workflow system with imaging and COLD capabilities
C. A custom developed mainframe-based system, including multiple high-speed scanners and printers
D. A network-based document management system that will use screen-scraping to image-enable the host system

Question 7
(corresponding objective: 3.5)

A company is implementing an imaging system. The employees in the microfilm department express concerns to their manager that the proposed system may threaten their jobs. The manager is one of the key decision-makers on the selection team.
In the employee presentation, which of the following should NOT be included?

A. Savings due to process improvement
B. Savings due to reduced training requirements
C. Savings due to reduced staffing requirements
D. Savings due to reduced storage space requirements

Question 8
(corresponding objective: 3.5)

An imaging consultant has just finished a presentation showing document retrieval over the Web. The client has specified that this is a requirement of the project. However, after the demonstration the IT group is expressing concerns about opening their systems up to the Internet.
How should the consultant respond to the IT group?

A. Tell them that the project team is satisfied.
B. Ignore them, as the project requirements are met.
C. Demonstrate the retrieval of the documents again.
D. Explain to them the security components of the solution.

Question 9
(corresponding objective: 5.1)

Which of the following is LEAST important when developing an implementation plan for an international project?

A. Language barrier
B. Operating system localization
C. User acceptance testing
D. Time differences between time zones

Question 10
(corresponding objective: 5.2)

Why should Human Resources departments be included in the planning of large implementations of new imaging systems?

A. To handle complaints
B. To plan for overtime
C. To prepare for resignations
D. To review impact on job descriptions

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