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CompTIA PDI+™ FAQs

What is CompTIA PDI+?
Why should I get certified?
What are the CompTIA PDI+ exam objectives?
How are the exam objectives developed?
When and where is the CompTIA PDI+ exam available?
Are there prerequisites for the exam?
What is the exam code for CompTIA PDI+?
In what languages has the exam been developed?
What is the cost of the CompTIA PDI+ exam?
How many questions are on the CompTIA PDI+ exam?
What is the minimum passing score for CompTIA PDI+?
How much time do I have to complete the exam?
When will I know the results of my exam?
Where can I get study materials to prepare for the exam?
Is there training available for the CompTIA PDI+ exam?
Will I ever need to renew my certifications?
Are there ever questions on the exam that cover technologies or concepts that are not in the CAQC training materials?
Can I see my test answers?
Do I have to pay to retake an exam?
If I fail the exam, how long do I have to wait before I can retake it?
When will I receive my certificate and ID card?
How can I get the CompTIA PDI+ logo and what are my rights and responsibilities regarding its use?

What is CompTIA PDI+?
CompTIA PDI+ is a vendor-neutral certification for technicians in the printing and document imaging industry. CompTIA PDI+ validates the core knowledge of basic electromechanical components and tools, print engine and scan processes and components, color theory, connectivity and networking, professionalism and communication, and safety and the environment.

Why should I get certified?
The technology community identifies CompTIA PDI+ as the perfect entry into a career involving the service and support of printers, copiers, scanners and multifunction devices. Experienced technicians can get certified to validates their knowledge and skills in printing and document imaging technologies.

What are the CompTIA PDI+ exam objectives?
Exam objectives outline what the test covers. To download CompTIA PDI+ objectives, click here.

How are the exam objectives developed?
CompTIA uses a method for exam development that is accepted by the testing industry and considered to be “psychometrically sound,” meaning that it is approved by PhD testing professionals. The skills and knowledge for this exam are derived from an industry-wide Job Task Analysis (JTA) and are validated by an industry-wide global survey. The results of the survey are used to determine the relative weight of each objective and its content, and to ensure that the weighting is representative of the importance of the content.

When will the CompTIA PDI+ exam be available?
The exam is scheduled to be available January 18, 2008. It can be taken at either a Prometric or Pearson VUE test centers.

Are there prerequisites for the exam?
There are no prerequisites.

What is the exam code for CompTIA PDI+?
The CompTIA PDI+ exam code is PD0-001.

In what languages has the exam been developed?
The exam is offered in English.

What is the cost of the CompTIA PDI+ exam?
The cost for the CompTIA PDI+ exam is $185 for CompTIA members and $232.00 for non-members. To find pricing for other countries, click here.

How many questions are on the CompTIA PDI+ exam?
The CompTIA PDI+ exam consists of 90 questions.

What is the minimum passing score for CompTIA PDI+?
The minimum passing score is 675, graded on a scale of 100 - 900.

How much time do I have to complete the exam?
Candidates have 90 minutes to complete the exam.

When will I know the results of my exam?
Score reports are printed immediately upon completion of the exam, so candidates know right away if they passed. The report is printed in a format that informs candidates of their score by objective, so if they don’t pass, they have information about the areas in which they need further study.

Where can I get study materials to prepare for the exam?
The CompTIA Authorized Quality Curriculum (CAQC) program will provide you with a list of training materials that have been reviewed to be sure they address each objective and sub-objective of the exam.
Go to http://certification.comptia.org/resources/find_materials.aspx and select CompTIA PDI+ in the search box to see a list of approved courseware.

Is there training available for the CompTIA PDI+ exam?
Training companies in the CompTIA Learning Alliance (CLA) program are listed on the Web site. Go to http://certification.comptia.org/resources/find_providers.aspx , select CompTIA PDI+ as well as your country and state to see a list of approved training providers near you.

Will I ever need to renew my certifications?
CompTIA certifications are currently lifetime certifications.

Are there ever questions on the exam that cover technologies or concepts that are not in the CAQC training materials?
As with other professional testing organizations, CompTIA regularly “seeds” its exams with unscored questions. These questions have no impact on whether a candidate passes or fails the exam because they are not counted in the score. Occasionally these questions may even test a topic area that is not part of the exam objectives, and therefore is not covered in any of the training materials. Unscored questions are included in an exam to allow for the collection of preliminary psychometric data, which means data on test taker response to the questions that is used in the development of an exam. Candidates are notified in pre-exam documentation at the testing center when unscored questions are included in an exam.

Can I see my test answers?
No. To maintain the quality and integrity of the certification, exams must remain secure at all times and no questions or answers are ever released under any circumstances.

Do I have to pay for an exam retake?
Yes, you must purchase an exam voucher for each test.

If I fail the exam, how long do I have to wait before I can retake it?
CompTIA does not require any waiting period between the first and second attempt to pass the same CompTIA certification test. However, before your third attempt, or any subsequent attempt to pass any CompTIA certification test, the you are required to wait for a period of at least thirty calendar days from the date of your last attempt to pass that test. For more information about CompTIA Exam Policies, click here.

When will I receive my certificate and ID card?
You will receive your certificate and ID card within four to six weeks of passing your exam. Contact CompTIA at questions@comptia.org if you have not received your materials after eight weeks. Include your name, address, phone number and CompTIA ID number.

How can I get the CompTIA PDI+ logo and what are my rights and responsibilities regarding its use?
For information on downloading and using the CompTIA PDI+ logo, click here. If you have questions, please e-mail CompTIA at questions@comptia.org.