CompTIA PDI+® Certification

"The cost of savings of using CompTIA PDI+ will be significant from a hiring and training perspective. It will be a tool for hiring managers enabling them to identify legitimate candidates. Considering the total expenses of training an employee, there is a potential for cost savings"

Stan Godard, Manager
Direct Service Education, Ricoh

CompTIA PDI+ Certification and Your Business

The benefits of a CompTIA PDI+ certified staff go beyond the reputation of having qualified and knowledgeable employees. CompTIA PDI+ technicians will give you peace of mind, knowing that your customers are receiving service from professionals who have a proven knowledge of servicing and supporting devices, and technologies associated with printers, copiers, scanners and multi-function devices.

Key benefits of having CompTIA PDI+ certified employees:

  • Certification increases technical skill and productivity.
    • CompTIA PDI+ establishes the basic skills and knowledge required for servicing and supporting devices and technologies associated with printing and document imaging. It also helps you prove the skills of your employees by offering measurable competence standards for repairing and maintaining document imaging devices.
  • CompTIA PDI+ lowers your training costs.
    • “CompTIA PDI+ establishes a baseline of knowledge that manufacturers can build on with their product-specific training. You know you do not need to cover the foundational knowledge, so you can focus on the specific skills your technicians need. This reduces the necessary training time and saves money.” -- Randy Tolleson, Director, Education Planning & Development, Pitney Bowes
  • Certification shortens learning curves.
    • Certified technicians complete their orientations in half the time and can begin billing customers for a higher percentage of their time more quickly.*
  • Employing certified technicians decreases the cost of repairs and repeat service calls.
    • Several studies have been conducted regarding the positive effect certification has on a company's ROI. Businesses that employ a high number of certified staff have less network downtime than companies with fewer certified staff.**

*Western Digitech: ROI of Certification Case Study, CompTIA Research, 2005
**Measuring the Value of IT Certification, Kotler Marketing Group, 2003