CompTIA Convergence+ Certification

"Rolling VoIP out successfully worldwide requires competent support on the frontline. CompTIA Convergence+ certification will ensure this competency."

- Michael Stanford, Director of VoIP Strategy
Digital Enterprise Group, Intel

CompTIA Convergence+ and Your Business

The market for Communications Technologies (CT) continues to grow, and voice and data networks are replacing traditional solutions. Certifying your employees with CompTIA Convergence+ will give you an edge in the marketplace, and help ensure that your clients recieve high-quality service.

Key benefits of having CompTIA Convergence+ certified employees:

  • Lower costs of training, recruiting and hiring.
    • IT managers believe that CompTIA certified employees are much more adaptable to changes in technology than non-certified employees.*
  • Competitive advantage as potential partners and customers look for businesses with certified people on staff.
    • The total market value for services using VOIP is forecasted to grow almost 10-fold in revenue terms over the next 5 years, as the technology evolves from a replacement for traditional telephony to providing converged services to the home and desktop.**
  • Higher sales through enhanced customer trust and quality of service.
    • Certified employees keep business operations running smoothly, so you can concentrate on your customer and not your equipment. Companies that employ CompTIA certified professionals have seen a 15 percent reduction in client turnover.***
  • Increased job satisfaction, resulting in reduced turnover.
    • Ninety-three percent of CompTIA certified IT professionals feel their customers are in qualified hands, and 84 percent say they have the confidence and required skills to do a superior job.*

*Measuring the Value of IT Certification, Kotler Marketing Group, 2003
**Juniper Research, 2004
**Hal-Com: ROI on Certification Case Study, CompTIA Research, 2005